mIssue

This is an electronic system for managing requests and technical problems. It allows you to collect all data in one place, which is available from any device connected to the Internet. The system supports the management of order performers, and the notification flow itself is fully configurable.

Manage artists

Add job contractors

Browse the tasks assigned to them

Prepare statistics and order reports

Accept applications

Create new requests in the system

Add a description and attachments, always available with the order

Redirect to appropriate cells

Manage tickets

Browse tickets by category, artist, type

Search for tickets at a given stage of implementation

See tickets for a given time period

Decide on the progress of the notification

Make decisions based on estimated costs

Accept or reject the execution of orders

Communicate if the problem is unclear

View implementation statistics

Check the execution of orders on a regular basis

Note problems with unsolved tasks

Determine the efficiency of orders processed

Create report reports

Generate periodic progress reports for tasks

Compare projected costs to final costs

Make an appointment report

Dynamic ticket flow

Customize the ticket flow to suit your needs

Set access to specific parts of the system

Control the flow of orders

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